Core Components
Two dimensions of relief.
Systems specifically developed for the high throughput and critical requirements of the German healthcare sector.
The Digital Practice Assistant on the Phone
Answers calls instantly and captures each request in a structured way. The AI understands natural language, records prescription requests for your practice team and books appointments. Your reception team gets noticeable relief – and the phone finally goes quiet.
- No hold queues: Several calls at the same time – we size the capacity to fit your practice.
- Clear boundary: If certain signal words come up, a person at your practice takes over immediately and the emergency number 112 is named – the same for every caller, without any medical assessment.
- Seamless handover: Structured, prepared data lands directly in the practice system.
The Digital Scribing Assistant in the Consultation Room
The AI listens discreetly during the patient conversation, transcribes it and instantly drafts structured documentation and a medical letter in the background.
- Structured capture: What was said is organised into a SOAP-structured draft – assessment and plan are decided by you alone.
- Full control: You review the draft and approve it with one click (Human-in-the-Loop).
- Time saved: Direct transfer to the digital patient record once you approve.
Compliance & Guarantee
In the medical environment there is no room for compromise. Our infrastructure reflects that.
The Server Stays With You.
Do you know which service providers process your patients' calls? We know how sensitive medical data is. That's why we install our system as physical hardware directly in your practice on request. That means: Speech recognition, language model and speech output run exclusively on the device in your practice.
✓ AI processing exclusively local, on your device
✓ No cloud AI: conversation content goes to no external AI service
✓ Designed around medical confidentiality (§ 203 StGB)
✓ Oriented towards BSI Grundschutz
Our Relief Promise
We don't sell experiments – we deliver working practice solutions. We support your team closely during implementation to tailor the AI perfectly to your workflows. Should we find during the joint evaluation phase that the system doesn't deliver the desired value for your daily practice, we'll find a straightforward and fair solution – up to and including cancellation and full reversal.
System FAQ
How does our MFA team benefit concretely in daily practice?
Do we need to switch our practice software for the AI?
What happens when certain signal words come up?
Start the upgrade.
Free, 15-minute potential analysis. We calculate live how many hours your team can save per week.
Schedule Practice Check